Returns & Exchanges

At The Parfums, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack the fragrance in its original, cellophane-wrapped packaging to ensure it remains protected during transit.

3

Affix the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Receive Your Refund

Once our specialists inspect the returned item, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing